(Other dealers hide this until the very end. Not us).
Accepted Offers: If we accept your offer, you will be taken to our "Accepted Offer" page. This page explains all of the steps and gives all needed information to complete our transaction. Please remember, the Chevy will remain for sale until we receive a deposit. You will get access to our custom "Online Folder" web system with all of the information, documents, and procedures to get your new car. And even better, the webpage keeps you updated on the transaction status!
Maintenance: Unless noted in the "Repairs Made" section above, we do not perform any maintenance. That includes all fluids, air filter, etc. Several years ago we changed fluids, but buyers thought the new fluids indicated that we were hiding something. Silly, in our opinion. But the sentiment occurred enough that we stopped with fluid changes. We do check all fluids for the proper amount.
GM Instrument Clusters: General Motors is well known for making instrument clusters which fail at a 100% rate. We disclose when the clusters do not work and/or fix them. However, if they are working now, they may (and often don't) work tomorrow. You can read more about it here. Therefore, please assume that the cluster will not work when you get the Chevy.
Vibrations: Cars and trucks vibrate, especially used cars and trucks with 32805 miles. We note vibrations whenever present, and you can watch our great driving videos for particulars. Most vibrations are caused by tires (second being brakes from warped rotors, third being driveshaft). In an ongoing effort to keep our vehicle prices down for customers, we often sell vehicles on bad tires. That allows you to choose the best size and quality for your application (we can put you in contact with our tire shop and receive our discounted pricing). However, vibrations are vague and very subjective. It is nearly impossible to troubleshoot a vibration over the phone given the subjectivity in the description. Therefore, we must disclaim all vibrational issues. Please assume that this Chevy will have a vibration.
Guarantee: We are the only dealership to not bind you by contract if you decide that you do not like the vehicle after it arrives off the shipping truck! If you purchase sight unseen, you are welcome to take the vehicle AFTER THE SALE to any mechanic, body shop, etc. of your choice within the 1 day and 50 miles! No one else gives this level of customer assurance. However, we will only refund the full price of the contracted amount and take the vehicle back -- we will not pay a lesser amount to fix parts or repay your costs, like shipping. (Ultimately, you either like the buy or you don't) If you view the vehicle in person before paying, the above does not apply -- you must inspect to your satisfaction before paying. Guarantee also does not apply when the customer orders us to preform custom work over $300, like a Bulletproof EGR.
Driving/Description Video: This ad contains a video where we describe the vehicle further and give you close ups of various features and issues to give you, the buyer, an in depth and personal look at the vehicle. By making an offer, you agree that you have watched the above video, the descriptions in the video are part of this agreement, and you accept the video representations in full. If the video and website ad contradict, the website ad controls.
Snapshot Graphics: The star ratings in the "Snapshot graphics" are not to be relied upon as a true representation of the vehicle's condition. The ratings are highly subjective, thus no bidder can rely on any portion of the graphic for ANY REASON. Instead, please use the written representations under the respective Interior, Exterior, and Mechanics snapshot graphics that describe the condition along with the pictures.
Payment: $500 NON REFUNDABLE deposit due on acceptance of our offer. We accept credit cards online using 256bit EV-SSL encryption and Stripe security / processing. Full payment is due within 7 days of the deposit. Credit cards CANNOT be used for full payment. Certified funds only. (This means no Capital One "blank checks," Ebay funding, or any kind of bank draft because they take weeks to clear.)
Vehicle Pick-up: Your vehicle may be picked up in person by appointment M-F 8am-5pm, PLEASE NO EXCEPTIONS. The hours apply to both in-person pick ups and shipping pick ups. Professional shippers do not need an appointment, they only need to arrive between 8-5.
Taxes and Fees, Arizona Residents: Sales tax (8.7%) and $250 doc fee.
Taxes and Fees, Non-Arizona Residents Using a Shipping Company and Not Entering the State: No sales tax or doc fee. The negotiated final price is your price. (Your state may charge taxes. Please check with them for more information.)
Taxes and Fees, Non-Arizona (U.S) Residents Taking Delivery in Arizona or Entered the State: Pursuant to Arizona Revised Statute 42-5061(U), out of state buyers that take delivery in Arizona will pay sales tax according to their home state's tax rate, plus 2.6% for city tax, AND a $250 doc fee. All customers who take delivery in Arizona will receive a voucher showing taxes paid in Arizona to avoid being double charged by their home state. Licensed dealers do not pay sales tax.
Taxes and Fees, Non-U.S Residents Taking Delivery in Arizona: Pursuant to Arizona Revised Statute 42-5061(U), foreign citizens who take delivery in Arizona are subject to 8.7% state, county, and city sales taxes and $250 doc fee. Licensed dealers do not pay sales tax.
Emissions: We guarantee our vehicles to pass Arizona emissions. However, with 49 other states and 49 other sets of laws, it is impossible for us to guarantee 50 state compliance.
Inspections: Personal inspections allowed by appointment, but with our industry leading WORRY FREE GUARANTEE, pre-sale inspections are largely moot. We also allow pre-sale dealer inspections at the buyer's cost
Forum Selection: In the very unlikely event that any dispute were to arise concerning this entire transaction, Arizona law and jurisdiction will exclusively apply, venue Pima county.
As-Is: The car is sold as-is with no warranties expressed or implied, including the implied warranty of merchantability, or any guarantees for any purpose, unless expressly modified by the terms and descriptions above or law.
Offer Assumptions: Because these vehicles often sit idle, the battery becomes low and dashboard lights appear. Assume when bidding that every dash light will be on when the vehicle arrives. Also assume that all vehicles do not have a spare or tools, keyless entry, antenna, radio, manuals, or service history unless pictured. One key unless pictured. Cruise and CD players are not tested, and HVAC tested when weather permits.
Theft Cars: All cars are reasonably inspected, and we think that our feedback speaks to our accurate disclosures. We closely inspect the engine/powertrain of the car and frame, and we typically drive each car many miles to give a great description and deal. If we see any issue, we put it in the ad. However, there may be latent, undiscovered issues in areas outside of engine/powertrain and frame present in recovered theft vehicles. This heightened purchasing risk lowers the price and creates a potentially incredible value. The thousands of dollars that you are saving compensate you for potential, though unlikely, undiscovered issues.